Terms & Conditions

Use Of Site

By purchasing from Botanical Kratom (botanicalkratom.com) you declare that you are eighteen or over (18+) and agree fully to the terms and condition listed below.

All information provided on Botanical Kratom is for educational purpose only and not intended for the following- treatment, any type of prevention, diagnosis. You should always contact a licensed physician before changing or starting any treatment or medication herbal or not.
Botanical Kratom or its employees or any member is ressponsiable or liable for any harm or damages caused while using any product as all product on our site is for educational purpose and not intended for human comsumption.
Please be advised Kratom is not intended for human or animal consumption.
Please be advised Kratom has not been evaluated nor approved by FDA or any health and safety board in Canada.
All information and product is strictly for education purposes only and must be taken at your own risk.
All products listed on this page are NOT sold for human consumption. These products are used only for incence and for creating organic soaps.

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Botanical Kratom and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Botanical Kratom believes that customer conduct violates applicable law, or customer ingores terms above or is harmful to the interests of Botanical Kratom and its subsidiaries.

Shipping & Delivery

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Please call us if you would like to ship your order to a destination outside of the USA. We're happy to provide international shipping quotes over the phone!

When you place an order, we will estimate shipping cost and delivery dates for you based on the shipping options you choose. Depending on the shipping method you choose, shipping date estimates may appear on the shipping quotes page. Most orders ship same day if received before 4pm Eastern Standard Time.

Return Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please give us a call, toll-free at 1-877-523-5573 with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.